Being an OEM for the bottling industry isn’t easy, especially for an aftermarket supplier of magnetic capping headsets. This industry is demanding, relentless, and cutting edge. If you don’t keep pace, it is hard to maintain the momentum necessary to stay competitive. This ever-growing demand has created the perfect environment for innovation and modernization. This applies to every aspect of a business, from manufacturing to project management or technical service. Anyone can make great parts or design and assemble great machines. But, can you support them along the way and keep them running optimally? Can you train staff to nurture the line in between rebuilds? Partner with a supplier that you can count on being there in real time when you need them the most?
Focused on the bottler
When it comes to supporting parts and equipment, FBN Sales focuses on the daily concerns of the bottler. We knew early, not only did we need to manufacture great parts, but we needed to provide great support after install and start-up. Bottlers need a partner, not just a vendor. We have spent the past 30 years searching for, training, and retaining the best service techs available for both fillers and cappers. When it comes to trusting a supplier, there are few parts more complicated than a magnetic capper clutch. The capping process is high speed, yet delicate. So, if a part isn’t built to perform and withstand the high demand of the process, it can be catastrophic. We understand these concerns and have come up with a solution to limit liability and put the bottler at ease.
Testing magnetic capping headsets
Another reason our customers trust us for their bottling operation is because we offer test magnetic capper clutches and service at no charge. We provide a direct replacement test unit for a trial period. This allows bottlers to experience the performance without the commitment of a full conversion. If a full set is purchased, we will send an FBN technician to install, support start-up, and train the staff for future care and rebuilds. We would not offer this if we weren’t confident our parts work equal to, if not better than, the OEM designs. With a commitment to providing the bottling world with a viable alternative to its OEMs, FBN continues to meet the challenges of its industry!